The Cheesecake Factory never fails to disappoint. The service is great and the food is exceptional. I have never been unhappy with any meal I have ordered. Be prepared for a long wait on busy days especially long weekends.
The Walden Galleria also gives it a positive hype, all for all the staff and the service is very good. I'll recommend it.
My fiancé and I came for a nice Sunday evening dinner, and were treating like we were worth less than the dirt on the floor. We waited by the hostess table for quite a few minutes, while 4 employees hovered around doing absolutely nothing, and no one even spoke to us. When we finally put in that we wanted a table for 2, the hostess said a waiter would be back to bring us to our table. He never came back, and the girl who actually brought us to the table took quite a few minutes of waiting to do it. She then snaked us through the entire restaurant in the most illogical way, and sat us at the worst table. It was so small that I've seen bedside tables that were bigger. And it was so squishy in that there was less than a foot of space between our table and the tables on either side of us. I nearly hit both women on either side of me while just trying to sit down (and I'm a very small person). By the way, it wasn't necessary to put us in the smallest and most crowded space, as we literally walked past a ton of empty tables that had plenty of room. When she did seat us, she didn't say anything, not even a smile, and just slapped down the menus and walked away. I would love to review the food, but needless to say, we didn't stay long enough to even get water. Worst service. Worst atmosphere. Extremely rude and lazy employees. We've had better customer service at McDonald's. Do not recommend.
Excellent ambience. Consistent quality. We have never been disappointed (so Far!).
You can't go wrong with The Cheesecake Factory. We make it a point to have dinner here before heading back to Ontario. The ambience is nice. Our server Alex was friendly and the service was prompt. She took good care of us. I had the smokehouse burger, which was epic. One of the best burgers I've had in a long while. For dessert, we had the white chocolate caramel macadamia nut cheesecake, which was delicious. Overall, you can go wrong with this place. Had a great dinner with the wife.
We literally crossed the border for “white chocolate caramel macadamia nut ” and “Chocolate Godiva ”.. the cheesecakes were to die for. It was worth the trip!
Lovveee the cheesecakes here, the environment is very nice and super cute but they could put the music a little bit louder for the fun of it.
Orders can take a while though. Food options are diverse. And did I forget to mention.... The cheesecakes are excellent. If it's your first time, order the original or strawberry - you can never go wrong these options and they are consistently rated amongst the top cheesecakes anyway. Overall, excellent value, consistent quality.
The Cheesecake Factory is a US Restaurant based in Cheektowaga, New York. The Cheesecake Factory is located at 1 Walden Galleria, Cheektowaga, NY 14225, USA.
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