Hotel is 20 minutes away from Niagara Fall. It is a good deal if you are looking for budget travel at Niagara Fall area with Breakfast & free parking. Hotel is also at the center of Buffalo which is very convenience to get to many locations. Clean and nice staff.
Very nice hotel. Very good continental breakfast, not just the cheap stuff. The room is smaller than average but it's certainly doable. I went to use one of the computers at the business centre, I logged into it as a guest and some other guy's account was still open (yes, I signed him out). Just be careful of that. I recommend this place.
Housekeeping is great! Never actually spoke to them, but left notes for them during our stay and they always came through with it requests. Only complaint about staff would be that we did request a room with a microwave and didn't get one. As for the room, we had a double. That's 2 full size beds, and they came with three ½ sized pillows per bed. The toilet was not installed properly and was wobbly. To be honest, I expected more from Best Western Plus... The room seemed pretty small with word storage spacing. The room just didn't seem well thought out. The closet door opens into one of the beds (so it won't open all the way), and you have to access the closet by first walking into the bathroom and re-entering the bedroom. This is because both doors are right next to each other, and the bathroom has the same crazy layout... I will not stay here again, but I am very happy with the staff. They are friendly and helpful. My issues are more so with the architect. My son mentioned that the entire building is like a labyrinth.
I had a room in the back. The entrance to the back door is permanently unlocked which is a security concern. Anyone can just walk in. The hallways, especially to the staircase, are dingy. The towels in my room looked used and we had to request for fresh ones. The refrigerator was broken and I thank the staff for replacing it quickly. The walls are thin and you can hear your neighbors business. The rooms look dark and the decor is old. The breakfast buffet looks stale. The tables at the buffet were rarely cleaned.
The location is approx. half an hour away from Niagara falls. Best in terms of location. The service is good. The people here are helping. There are plenty of rooms available. But the rooms are not that pleasant. It's good as an option if you are planning to stay just for a night.
Best Western Plus Galleria Inn Suites is a US Lodging based in Cheektowaga, New York. Best Western Plus Galleria Inn Suites is located at 601 Dingens St, Cheektowaga, NY 14206, USA.
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